MSP – Most Frequently Reported Tickets

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What is this data?
Change parameters

Ticket #	Dupe Count	Change in last 7 day(s)	Component	Severity	OS	Target Milestone	Summary
34767	2	0	Marlabs O2C project	---	All	---	SWO and PO notification for Expired SOW/POs

Change Parameters

When sorting or restricting, work with:	entire list currently visible list	Restrict to products:	Deleted IFB WM Marlabs EAM project Marlabs O2C project O2C Application Satys Electric SAP support SOM Distilleries support project USHA BASIS SUPPORT
Max rows:
Change column is change in the last:	days
Open tickets only:

Or just give this to me as a . (Note: the order may not be the same.)

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What are "Most Frequently Reported Tickets"?

The Most Frequent Tickets page lists the known open tickets which are reported most frequently, counting the number of direct and indirect duplicates of tickets. This information is provided in order to assist in minimizing the amount of duplicate tickets entered into Maventic Support Portal, which saves time for Quality Assurance engineers who have to triage the tickets.

How do I use this list?

• Review the most frequent tickets list.
• If your problem is listed:
• Click on the ticket number to confirm that you have found the same ticket, and comment if you have additional information or move on with your testing of the product.
• If your problem not listed:
• Try and locate a similar ticket that has already been filed.
• If you find your ticket in Maventic Support Portal, feel free to comment with any new or additional data you may have.
• If you cannot find your problem already documented in Maventic Support Portal, file a new ticket.